CAIRS 9-1-1  

 Compliant with Title 47 1.A.9 (Kari’s Law, Ray Baum’s Act), NENA i3 NG 9-1-1 and Legacy E9-1-1 

Empowering service providers and emergency contact centers with a robust set of tools for emergency communications support and management. Fully integrated with voice systems and network infrastructure to provide real-time updates and alerts. On premise or in the cloud.

CAIRS 9-1-1 Modules

  • The Location Module makes sure every device has the correct and up-to-date location information for emergency calls.

    • Location Information Server (LIS): Centralized database that stores and manages location data for phones and devices.

    • Location Validation Function (LVF): Verifies that location information is accurate and “dispatchable” for emergency response.

    • Additional Data Repository (ADR): Provides supplemental information to authorized emergency entities when supported.

    • Spatial Interface (SI): Integrates and synchronizes with authoritative GIS data sources to maintain accurate mapping and service boundaries.

    • VoIP Discovery: Automatically identifies devices on the network to ensure location records remain current.

    • Emergency Call Routing Function (ECRF): Uses validated location data to determine the correct PSAP and instruct the ESINet where to route emergency calls.

    • Attaches location information (LbR or LbV PIDF-Lo) to SIP calls.

  • CAIRS supports real-time monitoring of emergency dial events and can trigger notifications to designated personnel.

    Notification methods include:

    • Desktop pop-up alerts with audible alarms.

    • Email and SMS messages

    • Microsoft Teams notifications

    • Automated phone calls

    • Map-based incident visualization

    Notifications can be location-aware so only relevant responders are alerted. This supports Kari’s Law compliance and improves coordination during incidents.

    • Provides endpoint users an application to automatically self-report their device location to the LIS database.

  • CAIRS ALIson is an automated solution that delivers accurate, real-time caller location information to 911 Public Safety Answering Points (PSAPs), ensuring emergency responders receive up-to-date data when it matters most.

    • Sends Automatic Location Identification (ALI) data directly to PSAPs

    • Links 911 caller ID to the correct Emergency Response Location

    • Automatically updates location records in real time

    • Syncs with system changes and telephone switch integrations

    • Reduces manual entry and improves data accuracy

    • Helps enable faster, more effective emergency response

GIS Integration

Interfaces for importing and mapping emergency response locations, feature layers, and endpoints.

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